1. Introduction
Adu Dlamini Business & Engineering Academy ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.
This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
2.1 Personal Information:
- Full name and surname
- ID number or passport number
- Date of birth
- Gender
- Nationality
- Contact information (address, phone number, email)
- Educational qualifications
- Course enrollment information
2.2 Academic Information:
- Course grades and assessments
- Attendance records
- Academic progress reports
- Certificates and qualifications earned
2.3 Financial Information:
- Payment history
- Outstanding balances
- Payment method details (handled securely by payment processors)
2.4 Technical Information:
- IP address
- Browser type and version
- Device information
- Website usage data
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing your application and enrollment
- Delivering educational services and course materials
- Communicating with you about your studies
- Processing payments and managing your account
- Maintaining academic records
- Issuing certificates and transcripts
- Sending important updates and notifications
- Improving our services and courses
- Complying with legal and regulatory requirements
- Marketing and promotional purposes (with your consent)
4. Legal Basis for Processing
We process your personal information based on:
- Contractual necessity (to fulfill our obligations as an educational institution)
- Legal obligations (compliance with education and tax laws)
- Legitimate interests (improving our services, preventing fraud)
- Your consent (for marketing communications)
5. Information Sharing and Disclosure
We may share your information with:
- Accreditation Bodies: QCTO, CHE, DHET, and relevant SETAs for certification purposes
- Service Providers: Payment processors, IT service providers, and administrative support
- Government Agencies: When required by law or regulation
- Employers: With your consent, for internship or employment verification
- Third Parties: Only with your explicit consent or as required by law
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure servers and encrypted data transmission
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
- Secure physical storage of documents
While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for:
- Academic Records: Permanently, for certification verification
- Financial Records: 7 years, as required by South African law
- Application Materials: 2 years after application
- Marketing Consent: Until you withdraw consent
8. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator
To exercise these rights, contact us at info@adudlaminiacademy.co.za
9. Cookies and Website Tracking
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings.
10. Children's Privacy
Our services are primarily for individuals 18 years and older. For applicants under 18, we require parental or guardian consent for processing their information.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related questions or to exercise your rights, contact:
Information Officer
Adu Dlamini Business & Engineering Academy
155 Commissioner Street, Marshalltown
Johannesburg, 2000
Tel: 011 333 0475
Email: info@adudlaminiacademy.co.za
Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za